Dispensing Optician - Head Office Role - Luxury Online Eyewear Retailer - Bury

Dispensing Optician - Head Office Role - Luxury Online Eyewear Retailer - BuryBury (Greater Manchester)Reference: 4995KL-A
  • UK's Leading Independent Online Retailer of Sunglasses and Prescription Eyewear
  • Head Office Role
  • Mon-Fri Rota with Heavily Reduced Weekends
Apply Now

Dispensing Optician – Head Office Based Role – Luxury Eyewear E-commerce – Bury

Zest Optical are working in partnership with one of the UK’s leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office in Bury.

This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.

Job Type:

Permanent, Ideally Full Time, Minimum 30 Hours Per Week

Location:

Office-based in Bury, Greater Manchester

Dispensing Optician – Role Overview

As a Dispensing Optician, you’ll lead the prescription eyewear experience across a high-performing e-commerce platform, supporting customers, developing internal training, and helping to drive service and product innovation.

Key Responsibilities

  • Respond to prescription-related customer queries via digital communication channels
  • Provide tailored product recommendations for complex prescriptions
  • Deliver ongoing training and support for the customer service team
  • Refine internal dispensing processes for better efficiency and accuracy
  • Ensure website content related to prescriptions is accurate and up to date
  • Support expansion of prescription services and product range
  • Offer technical insights for marketing campaigns focused on prescription eyewear

About the Business

  • 20+ years of success as a top-rated luxury online eyewear retailer
  • Over 23,000 5-star reviews on Trustpilot
  • Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre
  • Known for combining quality, service, and a passion for premium eyewear

What We’re Looking For

  • GOC Registered Dispensing Optician
  • Strong commercial awareness and a customer-first mindset
  • Comfortable using digital systems and communication tools
  • Excellent collaboration and communication skills
  • Passion for innovation and service development in optical retail

What’s On Offer

  • Salary: £32,000 to £35,000 per year + performance-related bonus
  • Working Hours: 30–37.5 hours per week
  • Weekend Commitment: 1-2 Saturdays per month (9am-3:30pm) – potential for more as overtime
  • Annual Leave: 26 days + bank holidays
  • Professional Fees: GOC and ABDO fees paid
  • Staff Discount: Generous discount on luxury eyewear products
  • Office Working: Work from head office location, surrounded by a highly experienced, close-knit team

If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.

Apply now or contact Kieran Lindley at Zest Optical to find out more.

Contact: Kieran Lindley
Email: kieran.lindley@zestoptical.com
Telephone: 0114 287 0353

Apply Now