Customer Service & Lens Supply Manager - Hampshire

Customer Service & Lens Supply ManagerHampshire (South East England)Reference: 4228 1
  • Inventor of novel spectacle lenses to reduce progression of Myopia
  • Diverse role including customer service and manging supply
  • Salary up to £55k
  • Monday - Friday

Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. Our client is backed by two world leaders in vision care products. This is a Monday – Friday position based in Hampshire.  

Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.  

Customer Service & Lens Supply Manager – Role

  • Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
  • Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
  • Ensuring delivery of high quality / on time product to distributors
  • Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
  • Supporting and monitoring manufacturing to meet distributor / customer demand

Customer Service & Lens Supply Manager – Requirements

  • Dispensing Optician qualification preferred
  • Working knowledge of Ophthalmic lens supply chains
  • Excellent customer service skills
  • Willing to embrace new challenges and learn new skills to meet the broad nature of this role

Customer Service & Lens Supply Manager – Salary

  • Base salary up to £55k
  • Plus a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now button below.

Contact: Alex Grimes
Telephone: 0114 238 1727