Professional Services Associate – Optometry – West Midlands

Professional Services AssociateWest MidlandsReference: 100233
  • Professional Services Associate position with a leading optical manufacturer
  • Deliver CPD events, training programmes and educational content to Optometrists, Dispensing Opticians and practice teams
  • Act as a clinical and product expert, supporting customers and internal stakeholders across the business
  • Competitive salary, bonus, private healthcare plus add benefits
Apply Now

New Opportunity | Professional Services Associate | Optometry | West Midlands 

Zest Optical are currently supporting a leading name within the optical industry to recruit a Professional Services Associate based from their West Midlands headquarters.

This is a fantastic opportunity for an experienced Optometrist looking to move beyond practice and into a highly visible professional services role. The position combines education, training, clinical expertise and commercial awareness, working closely with optical professionals across the UK to deliver engaging learning experiences, support product adoption and contribute to wider business objectives.

The successful candidate will become a recognised subject matter expert, creating and delivering CPD events, professional education programmes and technical training to both customers and colleagues.

The Role

  • Act as a product and clinical expert across ophthalmic lenses and optical instrumentation
  • Create and deliver accredited CPD presentations for Optometrists, Dispensing Opticians and optical practice teams
  • Design and facilitate engaging educational content through face-to-face, virtual and workshop-based formats
  • Deliver product training and skills development programmes aligned to commercial objectives
  • Support customer engagement through professional education and clinical expertise
  • Develop and deliver internal learning programmes for employees across multiple departments
  • Collaborate with sales, marketing and leadership teams on key business initiatives
  • Represent the business at industry events, exhibitions and professional meetings
  • Occasional UK and international travel

The Candidate

  • Fully qualified Optometrist with current GOC registration
  • Strong understanding of ophthalmic lenses, dispensing and optical practice operations
  • Experience creating and delivering CPD presentations, educational content or professional training programmes
  • Confident presenter with excellent public speaking and communication skills
  • Ability to engage and influence a wide range of optical professionals
  • Commercially aware with an understanding of how education can support business growth
  • Experience working within a professional services, education, clinical affairs or training-focused role would be advantageous
  • Comfortable building relationships with independent practices, groups and key stakeholders
  • Highly organised, self-motivated and able to manage multiple projects simultaneously
  • Willingness to travel as required

Salary & Benefits

  • Excellent salary plus bonus scheme
  • 10% employer pension contribution
  • Private healthcare
  • Long-term career development opportunities within a global market-leading organisation

This is an excellent opportunity for an Optometrist who enjoys education, training and professional development, and is looking to utilise their clinical expertise in a broader role that combines technical knowledge, stakeholder engagement and commercial impact.

To ensure you don’t miss out on this exciting opportunity, please click “Apply Now” below.

Contact: Alex Grimes
Email: alex.grimes@zestbusinessgroup.com
Telephone: 0114 238 1727

Apply Now