Optical Customer Service Advisor - Athlone

Optical Customer Service Advisor Athlone, Ireland Reference: ZOP3156
  • Monday to Friday
  • Office Based
  • Lens Manufacturer
  • 12 Month Contract
  • Starting ASAP

Opticians, Optical Assistant jobs and Optical Customer Service Advisor vacancies in Athlone, Ireland. Zest Optical recruitment are working with a lens manufacturer based in Athlone to hire Customer Service Advisor.

12 month fixed term contract.

A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Athlone, Ireland within their customer service department.  The company provides Optical lenses/glazing services to Opticians all across the country.

Optical Customer Service Advisor - Role

  • Place telephone orders onto the system
  • Inform customer of out of stock issues
  • Inform customer of delayed orders
  • Expedite urgent orders to Site Manager
  • Resolve technical issues using help desk function if necessary
  • Contract account managers with any account related issues
  • To build long term relationships with our customer & to build rapport on every customer touch point
  • Any other departmental function as directed by the Site Manager
  • Liaise with other departments

Optical Customer Service Advisor – Requirements

  • Previous experience of working as an Optical Assistant or Glazing Technician
  • Attention to detail
  • Organised
  • Able to build rapport
  • Good at multitasking
  • Excellent customer service skills

Optical Customer Service Advisor – Package

  • Working 39 hours a week
  • Monday to Friday from 8.30am to 5pm (4.30pm finish on a Friday)
  • This will initially be a 12 month fixed term contract
  • Salary is € 21,294

This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.

To apply for this role please send a copy of your CV to Rebecca.wood@zestoptical.com or alternatively call 0114 238 1726.


Contact: Rebecca Wood
Email: rebecca.wood@zestoptical.com
Telephone: 0114 238 1726